Simulated workplaceCAQA ClearFlow Water is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
NWPCAQA ClearFlowSimulated workplace
Simulated workplace
Department

Networks and Maintenance

Networks and Maintenance builds, operates, inspects and repairs the water and sewer networks, pump stations and reservoirs. Crews respond to mains breaks and sewer blockages, locate and protect utilities, disinfect new and repaired mains, inspect sewers with cameras and manage traffic and excavation safely.

Networks Manager46 staff
Home/Departments/Networks and Maintenance
Responsibilities

What the team is accountable for

  • Respond to water main breaks and sewer blockages within service standards
  • Inspect, maintain and repair pump stations, valves, hydrants and meters
  • Locate, identify and protect utilities before excavation
  • Disinfect and commission new and repaired water mains
  • Inspect sewers and stormwater assets with camera equipment
Performance measures

How we know it is working

94%
Water main breaks attended within one hour
2 this quarter
Sewer spills to environment
0.8 per 100 km
Unplanned interruptions over five hours
People

Who works here

KB

Kirsty Blackwood

Networks Manager

Kirsty leads the network crews and standby roster, joined the business fourteen years ago as a maintenance operator, and owns the permit to work system.

JR

Jordan Reyes

Network Maintenance Crew Leader

Jordan leads a three-person maintenance crew, has repaired mains and sewers for six years and is the permit holder for most confined space entries.