For trainers and assessors
How to use CAQA ClearFlow Water with your students, what is included, and the mapping to the National Water Training Package.
One simulated business, ready for assessment
A complete fictional employer
Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.
14 controlled documents
Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.
5 working systems
Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.
Inbox, notices and calendar
Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.
8 assessment scenarios
Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.
Mapping to current units
Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.
A typical delivery pattern
- Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
- Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
- Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
- Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
- Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
- Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Scenarios mapped to current units
Codes and titles were taken from training.gov.au on 10 September 2026 (National Water Training Package, release 6.0, developed by BuildSkills Australia). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.
| Scenario | Level | Units of competency | Qualifications |
|---|---|---|---|
| Run the start of shift disinfection checks at Kialla Water Treatment | Entry | NWPTRT022 Monitor and operate hypochlorite disinfection processesNWPGEN020 Sample and test source or drinking waterNWPGEN024 Identify the role and functions of the water industryNWPGEN025 Apply principles of chemistry to water systems and processes | NWP20122 Certificate II in Water Industry OperationsNWP30222 Certificate III in Water Industry Operations |
| Respond to and repair the Wyndham Street main break Networks and Maintenance | Entry | NWPNET051 Monitor and operate water distribution systemsNWPNET029 Locate, identify and protect utilitiesNWPNET019 Prepare and restore worksiteNWPNET018 Disinfect network assetsNWPGEN023 Use maps, plans, drawings and details | NWP20122 Certificate II in Water Industry OperationsNWP30222 Certificate III in Water Industry Operations |
| Inspect a sewer by camera and plan a confined space entry Networks and Maintenance | Intermediate | NWPNET037 Inspect sewer or stormwater assetsNWPNET063 Use digital imaging equipment in the fieldNWPNET040 Maintain and repair network assets for wastewaterNWPGEN017 Apply the risk management principles of the water industry standards, guidelines and legislation | NWP30222 Certificate III in Water Industry Operations |
| Investigate turbidity breakthrough on filter 3 Water Treatment | Intermediate | NWPTRT019 Operate and control granular media filtersNWPTRT009 Operate and control coagulation and flocculation processesNWPNET030 Identify and respond to water quality problemsNWPTRT059 Assess and improve granular media filtersNWPGEN029 Contribute to continuous improvement of quality systems | NWP30222 Certificate III in Water Industry OperationsNWP40120 Certificate IV in Water Industry Operations |
| Assess and adjust the activated sludge process after a low dissolved oxygen event Wastewater Treatment | Intermediate | NWPTRT036 Operate and control activated sludge processesNWPTRT037 Operate and control nutrient removal processesNWPTRT027 Monitor and operate wastewater treatment processesNWPGEN022 Perform laboratory testingNWPGEN018 Follow environmental and licensing procedures | NWP30222 Certificate III in Water Industry OperationsNWP40120 Certificate IV in Water Industry Operations |
| Investigate a trade waste non-compliance and progress new applications Customer and Trade Waste | Intermediate | NWPTRD007 Monitor trade waste approvalsNWPTRD006 Investigate trade waste incidents and non-compliancesNWPTRD008 Process standard trade waste approvalsNWPGEN026 Provide and promote customer serviceNWPGEN016 Interpret and comply with regulatory requirements | NWP30222 Certificate III in Water Industry OperationsNWP40120 Certificate IV in Water Industry Operations |
| Manage a blue-green algae alert and complete the spring dam surveillance inspection Catchment, Dams and Storages | Advanced | NWPCAD003 Identify and confirm blue-green algae outbreaksNWPCAD001 Respond to blue-green algae outbreaksNWPCAD011 Inspect and report on embankment dam safetyNWPCAD013 Conduct and report dam safety instrumentation monitoringNWPCAD005 Monitor, inspect and report catchment areas | NWP40120 Certificate IV in Water Industry OperationsNWP50126 Diploma of Water Industry Operations |
| Manage an E. coli detection at the Numurkah reservoir Control Centre and Water Quality | Advanced | NWPNET030 Identify and respond to water quality problemsNWPGEN032 Ensure compliance with water industry standards, guidelines and legislationNWPCCO002 Use control centre systems to monitor and control waterNWPTRT002 Develop and manage a treatment process monitoring programNWPGEN031 Develop an operational plan | NWP40120 Certificate IV in Water Industry OperationsNWP50126 Diploma of Water Industry Operations |
All 4 current qualifications in NWP
The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.
| Code | Title | Level | Status here |
|---|---|---|---|
| NWP20122 | Certificate II in Water Industry Operations | Certificate II | Featured here |
| NWP30222 | Certificate III in Water Industry Operations | Certificate III | Featured here |
| NWP40120 | Certificate IV in Water Industry Operations | Certificate IV | Featured here |
| NWP50126 | Diploma of Water Industry Operations | Diploma | Featured here |
Delivery and LMS compatibility
Hosted web application
Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.
LMS ready
Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.
Privacy by design
Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.
Accessibility and motion
Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.
Licensing and usage
RTO licence
Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.
Intellectual property
All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.
Branding and customisation
Branding
A private copy with the RTO's own business name, colours and logo can be produced on its own address.
Content
Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.
Integration
Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.
Questions trainers ask
How do students sign in and which role do they take?
Students sign in with the login their RTO issues and open the scenario their trainer has assigned. Each scenario names the role, from trainee plant operator to acting incident controller, and the department, documents and systems the student will use.
How are the records a student creates kept?
Every record a student creates in a system is saved against their login and can be viewed, exported or printed by the assessor. Seed records remain so the student works in a populated utility, and the author and date distinguish student records from seed records.
Can I reset the site for a new cohort?
Yes. The reset control in the assessor panel removes all student-created records and returns the five systems, the inbox and the notices to their seed state. Export student work first so evidence is retained for your RTO's required period.
Can I add my own procedures or change the limits?
Assessors can upload additional documents, such as a state-specific drinking water regulation summary or a local dam safety checklist, and attach them to scenarios. The critical control point limits and licence limits in the site are illustrative and can be replaced with your own values in the document library.
Which units and qualifications does this workplace support?
The site is written for the current National Water Training Package and its four qualifications from Certificate II to Diploma. Each scenario lists the units it was designed around across treatment, networks, catchment and dams, trade waste and control centre operations.
How do I use the scenarios for assessment?
Each scenario provides a role, a context, tasks, deliverables and assessor notes. Use the deliverables as the evidence list in your assessment tool and map them to the performance evidence of the units. Several scenarios can be run as tabletop exercises with the trainer playing the regulator or manager.
Talk to CAQA
Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.